We explain what personal data we collect, how we use it, and your rights under UK GDPR.
Who we are
Website: https://williamsitsolutions.co.uk · Email: hello@williamsitsolutions.co.uk · Phone: 07375 053882.
What we collect
- Contact details you share (name, email, phone).
- Support information (issue descriptions, device/user details).
- Basic access logs via our hosting/CDN for security.
How we use it
- To provide support and deliver services you request (contract).
- To respond to enquiries and keep records (legitimate interests).
- To comply with legal/accounting obligations (legal obligation).
- With consent where required (e.g., optional testimonials) (consent).
Sharing
We use suppliers to run this site and email (e.g., GitHub Pages/Cloudflare/Microsoft 365, Google Analytics). We do not sell your data.
Retention
- Enquiry emails: up to 24 months.
- Support notes: 24–36 months after last activity.
Your rights
Access, correction, erasure, restriction, portability, and objection. Email hello@williamsitsolutions.co.uk.
Cookies & tracking
Analytics cookies (GA4) are optional and only set if you accept. Change this anytime via “Cookie settings” in the footer.