I’m an IT contractor and consultant who thrives on solving complex operational problems for organisations that must stay compliant, available, and people-focused. Over the last decade I’ve supported London financial institutions, national healthcare providers, and high-growth companies through rapid change.
Technology should make life easier, not harder. I focus on experiences: executive teams who never miss a board meeting because of device issues, clinicians who can collaborate securely, and service desks empowered with the right knowledge at the right time.
Calm under pressure, collaborative, and pragmatic. I integrate with internal teams, coach where needed, and ensure knowledge transfer so the value of a contract lasts long after it ends.
I maintain the certifications and checks required for regulated environments and sensitive programmes.
A snapshot of the contracts and roles that shaped my approach to IT service excellence.
Leading engagements for financial, healthcare, and professional services organisations. Providing strategic guidance, hands-on support, and mentoring to internal teams.
Delivered complex M365, Intune, and endpoint security projects while maintaining VIP service standards under SMCR regimes.
Supported nationwide clinicians, modernised collaboration tools, and strengthened cyber resilience for critical services.
Built the foundations in 1st/2nd line support, network operations, and customer service that underpin my work today.
I regularly mentor early-career engineers, contribute to technical communities, and share templates that help teams mature their ITSM capabilities faster.
Let’s discuss how I can steady day-to-day operations, deliver your next Microsoft 365 project, or build automation that frees up your team.
