Capabilities & sample outcomes

Examples of work I’ve delivered. Specifics and references available under NDA.

Where I can help

  • Keeping deskside and remote support steady for executive teams.
  • Administering Microsoft 365, Intune, and endpoint security controls.
  • Documenting processes, runbooks, and handover packs.
  • Automating provisioning and routine maintenance with PowerShell.
  • Handling light networking, Wi-Fi, and device rollout tasks.

Sample outcomes

  • Rolled out Intune & Autopilot in a multi-site environment.
  • Created onboarding runbooks and provisioning scripts.
  • Provided VIP deskside support during major change events.
  • Stabilised Microsoft 365 permissions after rapid growth.
  • Coordinated laptop refresh projects with minimal downtime.

Need more detail?

I can walk you through anonymised artefacts and provide references under NDA.